Grupo Financiero Banco BASE, a leader in corporate financing and foreign trade, has transformed its payments infrastructure to meet the demands of Mexico’s evolving financial ecosystem. By partnering with Volante Technologies, Banco BASE modernized its payment processing capabilities with the Volante Payments Platform, enabling real-time domestic and international transactions. This strategic initiative has positioned Banco BASE as a key player in Mexico’s emerging cashless economy, delivering scalable, secure, and efficient payment solutions that meet regulatory requirements and enhance customer experience.
About Banco BASE
Banco BASE is a Mexican financial group with over 30 years of experience in corporate financing and foreign trade. Specializing in domestic and international payment solutions, the bank is renowned for its focus on foreign exchange and personalized client services. Headquartered in Mexico, Banco BASE delivers innovative financial solutions tailored to the unique needs of its clients, helping businesses thrive in the global economy.
With its strong emphasis on customer-centricity and innovation, Banco BASE continues to lead the industry by leveraging cutting-edge technology to transform its payment systems and improve efficiency.
The challenges that Banco BASE faced
Banco BASE found itself at a pivotal moment in the rapidly changing Mexican banking industry. The government’s push toward digital payments, combined with rising customer demand for real-time and cashless solutions, created an urgent need for modernization. However, the bank faced significant hurdles. Its existing payment systems were fragmented and inefficient, relying heavily on manual processes. These legacy systems could not support real-time payments through SPEI and SPID, cross-border SWIFT transactions, or the emerging CoDi digital platform.
Compounding these challenges was the growing complexity of open banking requirements, as well as the increasing demand for P2P and merchant services. Banco BASE needed a solution that could not only address these immediate operational challenges but also lay the groundwork for future innovations. The bank realized that without a unified and scalable payment infrastructure, it would struggle to stay competitive in a market undergoing such rapid transformation.
How Volante helped Banco BASE
To overcome these challenges, Banco BASE turned to Volante Technologies and its Volante Payments Platform. After conducting a comprehensive evaluation of available solutions, the bank chose Volante for its ability to consolidate and streamline payment processes into a single, cloud-native platform. This decision was driven by the platform’s flexibility, scalability, and proven ability to support diverse payment types—including SPEI and SPID real-time payments, cross-border SWIFT transactions, and CoDi integration.
The implementation process was remarkably swift and efficient. Key components of the Volante Payments Platform were deployed in as little as six weeks, minimizing disruption to the bank’s operations. By eliminating third-party integrations and providing a unified system for inbound and outbound payments, Volante helped Banco BASE achieve operational efficiencies while significantly reducing manual intervention.
Volante also worked closely with Banco BASE to ensure seamless integration with existing systems. This collaborative approach not only simplified the modernization process but also allowed the bank to quickly adapt to new payment methods and customer demands.
Transforming payments into a competitive advantage
The transformation achieved through the Volante Payments Platform had a profound impact on Banco BASE’s operations and competitive position. By consolidating all payment processes into a single platform, the bank streamlined its workflows, eliminated redundancies, and reduced costs. Real-time payments through SPEI and SPID, along with cross-border SWIFT transactions, were processed with greater efficiency and reliability.
This modernization enabled Banco BASE to launch new services quickly, such as payments through CoDi, which provided customers with a secure and convenient way to transact digitally. The flexibility of the Volante Payments Platform also positioned the bank to introduce innovative products and services faster than ever before, addressing the evolving needs of its clients.
With a rapidly changing payments landscape, we were looking for a payments infrastructure solution that could deliver on our current domestic and international payments needs and support our future growth strategy. With Volante and the Volante Payments Platform, we are confident of the competitiveness of our corporate payments offerings today, as well as our ability to stay ahead of tomorrow’s emerging trends.
Prudencio Frigolet, former IT and Operations Director, Banco BASE
Building a foundation for future innovation
The modernization of Banco BASE’s payment infrastructure has laid the groundwork for sustained growth and innovation. Looking ahead, the bank plans to introduce request-for-payment capabilities, enabling payers to initiate secure transactions at the request of payees. Banco BASE also aims to implement a CECOBAN gateway, which will allow customers to schedule bill payments and purchases using automated, cashless methods.
Additionally, the bank intends to enhance corporate onboarding through Volante’s Corporate to Bank solution, further simplifying the process of managing complex payment files for its business clients. These initiatives, supported by the scalable and future-ready Volante Payments Platform, will ensure that Banco BASE remains at the forefront of Mexico’s payments landscape.
As new regulations and industry trends emerge, Banco BASE is well-positioned to adapt quickly and continue delivering cutting-edge services to its customers. Its strategic partnership with Volante Technologies ensures the bank is equipped to lead in Mexico’s transition to a cashless economy, providing secure, efficient, and customer-centric payment solutions.
The Volante difference
Volante Technologies proved to be the ideal partner for Banco BASE’s modernization journey. The Volante Payments Platform delivered:
Rapid deployment and seamless integration with existing systems.
Scalable, real-time payment capabilities across multiple channels.
A foundation for future growth and innovation, enabling Banco BASE to stay ahead of emerging trends like ISO 20022 compliance and open banking.
Through this partnership, Banco BASE has not only transformed its payment operations but also positioned itself as a leader in Mexico’s digital banking revolution. With its modernized capabilities and customer-first approach, the bank is well-equipped to thrive in a dynamic and competitive market.
Volante Technologies serves as the trusted payments modernization partner to over 150 financial businesses of all sizes worldwide. Our cloud-native payments as a service solutions and low-code financial platform give our customers the freedom to evolve and innovate at record speed.
